Shipping policy

At Haus of Heal, we’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

During high-volume periods, processing times may be slightly extended.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

• Standard Shipping: 3–5 business days

• Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Domestic Shipping

We currently ship within the United States.

International Shipping

International shipping availability will be announced soon. Please check back for updates.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Shipping Delays

Haus of Heal is not responsible for delays caused by the shipping carrier, weather conditions, or incorrect shipping information provided at checkout.

Incorrect Address

Please ensure your shipping address is correct at the time of purchase.
We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at info@hausofheal.com within 7 days of delivery so we can assist you.

Questions

For any shipping-related questions, contact us at:
📧 info@hausofheal.com